How To: Connect To My Therapist

Modified on Thu, 7 Sep, 2023 at 2:13 PM

To be connected to your Therapist - they must invite you to the platform.


After they have input your information your Therapist will send you a link to join Therachat via email. If you can't find the email in your inbox, check your junk and spam folders. 


*Please note you must open this email on your mobile app in order to be redirected to the app store*


You will be prompted to download the Therachat App (through iOS or Android) and to finish your account sign-up.


You will then be sent an email with a code to verify your email address. Enter this code to complete your sign-up.


Once this is completed - your account will be connected with your Therapist.



Your Therapist can send you another invite if you for some reason lose or do not receive yours. However, there is a 15-minute timer on resending an invitation code.



Was this article helpful?

That’s Great!

Thank you for your feedback

Sorry! We couldn't be helpful

Thank you for your feedback

Let us know how can we improve this article!

Select at least one of the reasons

Feedback sent

We appreciate your effort and will try to fix the article